The aim of the service is to help people to achieve their optimum mobility, increase independence and improve quality of life. This may be achieved by providing advice, education, treatment or specialist referral to assist with the reduction of foot pain or to maintain or improve the function of the foot.

The service provides foot care to individuals who have foot condition or medical condition that puts them at risk of developing potentially serious foot problems such as infections, ulcerations or amputations.

If you do not have a medical condition that could affect your feet, it is unlikely that you are entitled to podiatry treatment.

There is a prioritisation of services to service users based on their clinical need. We do not:

  • treat nails unless linked to another problem, e.g., they risk causing wounds
  • collect samples for fungal assessment
  • treat verruca
  • treat corn or callous without a medical condition that puts the foot at risk
  • treat asymptomatic “flat feet” e.g., flat feet but no pain.

I think I am eligible for treatment, what do I do next?

You should discuss your foot concern with your GP or other allied healthcare professional. If they think that you are eligible for NHS treatment, he/she will send a referral to the podiatry service. If you are accepted, you will be sent an appointment.

If you are not eligible for NHS treatment you can contact the Health and Care Professions Council (HCPC).

This organisation regulates podiatrists and chiropodists in the UK and was set up to protect the public. The HCPC only registers professionals who meet high standards for their training, professional skills and behaviour.

Whether they work privately or in the NHS, chiropodists and podiatrists must be HCPC registered so you can be sure:

  • they are genuine
  • they meet national standards
  • you are protected.

You can check that your podiatrist is HCPC registered by visiting www.hcpc-uk.org and clicking ‘check the register’.

there are private podiatrists that offer treatment in clinics or that will visit you at home. Visit www.rcpod.org.uk and click on ‘find a podiatrist’.

If, following your discharge, you need help to cut your toenails, the following organisations may be able to help:

We welcome your feedback including compliments, comments or concerns. Our contact email is dhc.podiatry.enquiries@nhs.net

If you would prefer to talk to someone who is not involved in your care, or you would like to make a complaint, you can contact our Patient Advice and Liaison Service (PALS).